Frequently Asked Questions

FAQ

Orders and Shipping

Do you ship internationally?

Is sales tax charged?

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Can I order extra links?

DOES INTERNATIONAL SHIPPING INCLUDE CUSTOMS CHARGES FEES?

WHAT IF I DIDN'T PICK UP MY PACKAGE IN TIME OR REFUSED MY PACKAGE?

Product

How can I care my watch?

How can I adjust my watch?

Are the Timber Watches water resistant?

Returs, Repairs and Warranty

HOW DOES THE WARRANTY WORKS?

How does your return/exchange policy works?

CAN I REPLACE THE BATTERY?

Is it possible to get my watch repaired after one year?